EVENTCIO Boston Summit | Jun 25, 2020 | Digital Event - Real-time Online Conversations,
agenda
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Keynote Presentation
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Executive Visions
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Thought Leadership
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
Think Tank
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Roundtable
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Case Study
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Focus Group
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session 
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Vendor Showcase
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Executive Exchange
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Networking Session
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
Thursday, June 25, 2020 - CIO Boston Summit
9:00 am - 9:30 am
Welcome Registration & Opening Remarks 
9:30 am - 10:00 am
Keynote Panel
Steering Cultural Change
An IT executive's role, goals and objectives have drastically changed over the years. Most leaders supervise teams and units beyond their IT department. Due to these changes in responsibilities, their success is measured in greater business metrics. As a result, these roles have become both more attractive and more demanding.
Takeaways:
- What are the significant changes regarding the role of the IT Executive
- How to keep up with the changing requirements
- How to properly measure an IT executive's success
Moderated by:
Theresa Graziosi, CAO, State Street
Panelists:
Esmond Kane, CISO, Steward Health Care System
Brian Shield, CIO VP IT, Boston Red Sox 
10:00 am - 10:30 am
Keynote Presentation
The new normal of IT support: How AI is transforming the work-from-home enterprise
In this new era of remote work, the winners will be those who manage to stay productive from anywhere. Yet the average IT issue is still taking three days to resolve â?" derailing employees who are now fully reliant on their accounts and devices to get anything done.
During his keynote, Moveworks CEO Bhavin Shah will explore how the latest techniques in machine learning are delivering instant tech support, wherever employees are and whenever they need help. Ultimately, success in the work-from-home economy will depend on supercharging productivity with enterprise AI.
10:30 am - 10:50 am
Think Tank
Automating Cybersecurity
IT security professionals all face one major issue: being asked to do more, with less resources. Automation and integration are a necessity in order to meet the demands of an organization's security needs. Managing risk without diminishing the speed and quality of development is achievable by integrating security into agile processes, like DevOps or CI/CD. Since most security teams are understaffed, automated solutions are becoming a requirement, rather than an option to properly manage the ever-increasing workload.
Takeaways:
- Automation is required to meet today's security demand
- DevOps can operate more efficiently with CI/CD
- IT security staff are responsible for more than ever
Presented by:
Richard Barretto, Manager, Security Operations, Cimpress (Vistaprint)
Think Tank
Bring Your Own . . . Enhancement
Over the next 5 years, it's forecasted that roughly 30% of enterprises will augment BYOD policies to include 'bring your own enhancement' (BYOE) to add focus to augmented staff members. It will be tempting for IT to try and regulate or control human augmentation technology, but the real focus should be to exploit the employee's interest in BYOE to advance the business. We are seeing manufacturing companies currently using wearables to promote worker safety, and companies in both travel and healthcare industries are using these devices to boost productivity. With these technologies constantly evolving, organizations should contemplate how these enhancements can be leveraged in both the personal and professional lives of the workforce.
Takeaways:
- Impactful examples of BYOE
- Technology Strategies to encourage employees to use AI
- Critical considerations for IT's need to regulate Augmented Technology
10:50 am - 11:10 am
Thought Leadership
An Insider's View on What It Takes to Be Digital Ready
The digital economy is forcing enterprises to transform how they connect customers, partners, employees and operations. Today's market leaders credit their speed and business advantages to their digital platform. Equinix will share insights into how global industry leaders deployed a digital edge by removing distance, leveraging cloud and edge computing, and Interconnecting ecosystems.
11:10 am - 11:30 am
Executive Boardroom 
Navigating M&A
Augmented Analytics focus on specific areas of augmented intelligence, using machine learning to enhance how data and analytics are presented and shared. As the capabilities of this technology advance rapidly, it is pivotal to understand these advancements.
Takeaways:
- Process is consistent but inconsistent
- Plan the detail but be flexible and nimble
- Embrace the change
Executive Boardroom
Becoming More Decentralized
Today, increased centralization has put the power and trust into the hands of the few big players. This, of course, raises many security concerns. The risk of disruptions and undesirable outcomes increases as centralization opens the door to exclusive possession or control of commodities and services. As a result, technologies like Blockchain implemented to create decentralized alternatives as they move computing resources away from centralized servers.
Takeaways:
- Evaluating the risks of centralization on availability, confidentiality and resiliency
- Exploring decentralized technologies like Blockchain and edge computing that offer visibility as well as enhanced security for your organization
- Understand the fact or fictionalization of developing AI strategies and the cause for concern for decentralized AI models
11:30 am - 11:50 am
Executive Exchanges and Networking
11:50 am - 12:10 pm
Executive Exchanges and Networking
12:10 pm - 12:30 pm
Executive Exchanges and Networking
12:30 pm - 12:40 pm
Innovation Partner Showcase
TBD
Content: TBDSponsored by:
OutSystems, Inc.
12:40 pm - 1:00 pm
Networking Lunch
1:00 pm - 1:20 pm
Executive Exchanges and Networking
1:20 pm - 1:40 pm
Executive Exchanges and Networking
1:40 pm - 2:00 pm
Executive Exchanges and Networking
2:00 pm - 2:05 pm
Transition to afternoon sessions
2:05 pm - 2:25 pm
Thought Leadership
Designing the Digital Workplace
Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.
Takeaways:
- Highly skilled employees will demand a mobile and efficient workplace
- Keeping these skilled employees fully engaged and passionate about your company is critical to achieving the desired digital transformation
2:25 pm - 2:45 pm
Thought Leadership
Governance to Guidance
In the past, architecture choices, ensuring quality, and security and compliance technologies were the ways to enforce governance through tollgates, centralized approvals, and silos. Moving away from Governance model to a Guidance Model can be very powerful for your organizations.
Takeaways:
- Learn the impact a guidance model can have
- Learn what guidance looks like.
- Learn some approaches you can take to provide guidance.
2:45 pm - 3:05 pm
Think Tank
Hyper-personalization: Using AI to Drive the Bottom Line
How organizations connect with and influence the customer is set for dramatic changes: AI identification of emotions will be the driving force behind many advertisements; the rise in popularity of wearables that track user's habits, locations and biometrics will enable detection of customer emotions and reactions; environmental and behavior indicators enable companies to establish a much deeper level of hyper-personalization within the customer's experience. Companies that successfully apply these trends to gather and make use of data will increase sales and drive revenue, but there is a new industry standard for also being hyper-transparent with consumers about the data that is being collected and how it is being used.
Takeaways:
- How AI has become a critical part of the advertising industry
- How emotional prediction technology will help companies hyper-personalize their offerings
- What companies need to consider to succeed in balancing hyper-personalization with being more transparent about data collection
Think Tank
The Internet of Things (IoT) Meets the Internet of Behaviors (IoB)
We are approaching a point where individual activities tracked by IoT devices and systems will be recorded digitally by an "Internet of Behavior" (IoB) to influence benefits and service eligibility for people across the world. The idea behind IoB is to be able to digitally link a person with their actions. For example, connecting your identify by way of facial recognition with an activity such as renting a car will be tracked digitally. In addition, IoB will also be used to influence specific behaviors. For example, Progressive's Snapshot and Allstate's Drivewise offerings monitor and record a driver's behaviors and in turn offer higher or lower rates based upon those behaviors. However, there have been concerns raised over the ethical implications of spreading this technology to social services (i.e. schools or assisting living) in an attempt to compensate or discipline certain behaviors.
Takeaways:
- How the internet of behaviors delivers a digital replication of consumers' actions
- Strategies and considerations leveraging facial recognition software for everyday verification
- What are the concerns regarding the ethics of IoB, and are they valid?
3:05 pm - 3:25 pm
Think Tank
Data 2020, The Duality of Fueling AI and Addressing Data Risk
This year will offer a wake-up call for many, as the overall cost of getting data wrong will be realized. CIOs will be pulled between business growth strategies focusing on AI and the increasing cyber-imperative of addressing the critical data risk issues. As data is sourced from a complex portfolio of applications; successful transformations will need to balance convincing gatekeepers to say yes, the use of intelligent automation to deliver compelling initiatives for data cleansing, integration, and management, and the overall IT support of the exponentially increasing demand for data overall. Successful leaders will need to leverage concepts like technical debt to deliver the budget increases they need to deliver and manage the potential that data represents.
Takeaways:
- A technical debt view â?" how mishandling data drives financial cost
- How AI improves predictability in safeguarding data
- IT teams can be more effective at cleaning and organizing data
Think Tank
Cryptocurrency Gains Accessibility and Popularity
More and more marketplaces and platforms are beginning to accept cryptocurrency as a form of payment. As this trend continues to rise, there will be a major movement to mobile-accessible cryptocurrency accounts. As trading partners surface in areas that were inaccessible capital markets before, these accounts will also propel e-commerce. It is estimated that by 2025, 50% of people will have and use a mobile-accessible cryptocurrency account.
Takeaways:
- How is cryptocurrency becoming normalized?
- Considerations for secure access to cryptocurrency accounts as a vital user support strategy
- By 2025, nearly 50% of the world will use a cryptocurrency of some kind
3:25 pm - 3:30 pm