A Signature A CDM Media Event EVENT

CIO Boston Summit | September 19, 2019 | Courtyard by Marriott Boston Downtown - Boston, MA, USA

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Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Thursday, September 19, 2019 - CIO Boston Summit

8:00 am - 8:45 am

Registration & Networking Breakfast

 

8:45 am - 8:55 am

Welcome Address & Opening Remarks

Presented by:

Deidre Diamond, Founder and CEO, CyberSn

 
 

8:55 am - 9:25 am

Keynote Presentation

Bringing Down the Barriers

With the role of the CIO expanding, CIOs are being pushed to increase digital business by using IT in ways that deliver cost saving methods and increased levels of productivity, as well as new opportunities. However, many believe that current methods for these opportunities have reached their end. As a result, it is time to reconfigure these methods in new, unique ways.

Takeaways:

  1. Latest strategies or methods to increase digital business
  2. How to confront resiliency or resistance to new digital initiatives
  3. The different types of behavioral patterns or mindsets to confront

Sponsored by:

InterSystems Corporation View details

 
 

Presented by:

Ramesh Razdan, Global CIO, Bain & Company Inc.

 
 

9:30 am - 10:00 am

Keynote Presentation

Case Studies in Digital Transformation: Learnings Along the Journey

We will explore key learnings from various industries and verticals on the good, the bad and the ugly of digital transformation. We will have an opportunity to not only be exposed to successful use cases, but also ask the hard questions behind those successes.

Takeaways:

  1. One of the best ways to learn is to hear the stories of success (and failure) from companies similar to yours
  2. Asking questions of HOW the journey unfolded are just as important as the end result
 

10:05 am - 10:30 am

Executive Exchange

 

Think Tank

The Future of Autonomous Things

Today, we are seeing more Autonomous Things technology than ever before. As a result, functions formerly performed by humans are being replaced with AI. This technology's automation goes beyond the automation by using AI to deliver innovative behaviors that interact more efficiently and effectively with their surroundings and with their end-users.

Takeaways:

  1. Cover the latest innovations in autonomous and networked entities for 2019
  2. Learn how these innovations will shape the different industries and business landscapes
  3. Discuss the potential compromises to privacy and safety in the future of AI

Presented by:

Jin Chun, SVP Head of Cognitive Computing, IT, Fidelity Investments

 
 

10:30 am - 10:40 am

Morning Networking Coffee Break

 

10:45 am - 11:10 am

Executive Exchange

 

Thought Leadership

Designing the Digital Workplace

Employees are consumers of digital technologies such as IoT, AR and VR. The plethora of mobile devices has enabled them to work where they want and when they want which has raised the bar on employee expectations for tools and capabilities from their employers. In order for companies to retain the best and get the most out of their employees, it is vital to design and continually update the digital workplace. We will discuss the current trends as well as share case studies of successful digital workplace implementations.

Takeaways:

  1. Highly skilled employees will demand a mobile and efficient workplace
  2. Keeping these skilled employees fully engaged and passionate about your company is critical to achieving the desired digital transformation
 

11:15 am - 11:40 am

Executive Exchange

 

Share:

Think Tank

AI-Driven Development

Due to market shifts, the need for collaboration between professional data scientists and application developers is no longer necessary. Today, professional developers can operate alone using predefined models to deliver the top, AI-enhanced solutions. These models allow for developers to utilize tools tailored to integrating AI capabilities into your organization's solution. 

Takeaways:

  1. Learn more about how to utilize predefined AI integration models
  2. Learn how to apply AI to various data sciences, application development and testing functions
  3. Understand the potential benefit of self-governing programs over large data sets

Presented by:

Srinivasan Sankar, Chief Data Officer, The Hanover Insurance Group

 
 

11:45 am - 12:10 pm

Executive Exchange

 

Thought Leadership

Machines Are Friends Not Foes: Cognitive Computing Accelerates the Journey

Popular movies, books and television shows typically position advanced technology as a threat to humanity and all we hold dear. Yet cognitive computing technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural Language Processing and Augmented Reality (AR) are helping CIOs and CISOs make better decisions faster. We will discuss how cognitive computing can help us navigate the acceleration of activity and decisions that we are experiencing on our digital transformation journeys.

Takeaways:

  1. New cognitive computing technologies can be unnerving and difficult to trust
  2. Used properly, cognitive computing technologies such as AI, ML and AR can provide data to humans in such a way to enable us to better prioritize the decisions we must make and make those decisions more effectively
 

12:15 pm - 12:40 pm

Executive Exchange

 

Thought Leadership

Going Mobile: Mobility as a Driver of Enterprise Transformation

Mobility has changed everything. Customers expect to engage and consume where and how they want. This power shift from company to customer has put increased pressure on on businesses to change. However, mobility can also be the beacon that drives a company's digital transformation due to its universality in experience and understanding.

Takeaways:

  1. Mobility is changing both how employees and customers think about and interact with a company
  2. Mobility can also be the overarching driver that enables a CIO to rally an organization to the next step on the digital transformation journey
 

12:40 pm - 1:50 pm

Working Luncheon & Panel

The Revitalizing Change in the Role of the CIO

A CIO's role, goals and objectives have drastically changed over the years as most CIOs supervise teams and units beyond their IT department. Because of these changes in responsibilities, a CIO's success is measured in greater business metrics. As a result, the role of a CIO has become both more attractive and more demanding.

Takeaways:

  1. What are the significant changes regarding the role of the CIO?
  2. How to keep up with the changing requirements
  3. How to properly measure a CIO's success

Moderated by:

Madge Meyer, Author, Former EVP Chief Innovation Officer, State Street View details

 
 
 

1:55 pm - 2:20 pm

Executive Exchange

 

Executive Boardroom

Driving Digital Transformation: Proactive Path vs. Reactive Response

Shakespeare wrote that we should be afraid of greatness as "some are born great, some achieve greatness and some have greatness thrust upon them". This is true today as well for CIOs and CISOs. Digital transformation will happen, the only question being will the CIO drive it or will it be thrust upon them. We will discuss how to be a proactive voice in driving your company's digital transformation journey instead of waiting and responding to the voice of others.

Takeaways:

  1. Digital transformation is happening with or without our actions
  2. The most successful CIOs will drive this transformation from a proactive point of view instead of reacting to internal and external voices
 

2:25 pm - 2:50 pm

Executive Exchange

 

Think Tank

Enhancing Your Edge

Edge computing is computing topology in which the content collection and delivery are placed closer to their endpoints. The goal of edge computing is to keep the traffic and processing local to eliminate delays and reduce traffic. Currently, edge computing is being driven by IoT and requires processing to be close to the end rather than on a centralized cloud server. However, rather than creating brand new architecture, cloud computing and edge computing will evolve into centralized service executing on centralized servers, on-premise servers and on the edge devices themselves.

Takeaways:

  1. Review your organization's progress within edge computing.
  2. How to adapt centralized service execution.
  3. The future of edge computing and its potential capabilities

Presented by:

Len Van Greuning, VP Technology Officer (CTO), John Hancock Financial Services View details

 
 
 

2:55 pm - 3:20 pm

Executive Exchange

 

Executive Boardroom

Building the business case for ServiceDesk Automation

Many of today's businesses are implementing ITSM solutions to improve the help desk service their users receive. Implementing an ITSM platform, such as ServiceNow, is only the first step in achieving significant productivity improvements through automation. 

Automation experts 1E will help you understand the necessity of both workflow and task automation, in addition to the consideration and approach required to build a business case to fund it.

Sponsored by:

1E View details

 
 
 

3:20 pm - 3:30 pm

Afternoon Networking Coffee Break

 

3:35 pm - 4:00 pm

Executive Exchange

 

Think Tank

The Latest in Blockchain

Entire industries are reshaped with the implementation of blockchain due to its promise to enable trust, provide transparency and reduce friction, as well as lowering costs and improving cash flow. Currently, financial institutions, governments and many other institutions have a centralized trust model that adds delays and friction costs to its transactions. Consumers are warmly welcoming blockchain and its ability to provide an alternative trust model and removing the need for central authorities in monitoring transactions.

Takeaways:

  1. Cover the latest advancements in blockchain implementations
  2. Reasons why it is significant to at least begin evaluating blockchain even if you're not looking to implement it immediately
  3. What roadblocks your organization may run into with blockchain implementation

Presented by:

Vijay Bhatt, CTO, Harvard Pilgrim Health Care View details

 
 
 

4:05 pm - 4:30 pm

Executive Exchange

 

Executive Boardroom

Navigating Security & Risk in a Changing IT Landscape

Agile, DevOps, containers, microservices and The Cloud are all seeing increased adoption across the enterprise. But, while there are valid business reasons to embrace these new models, there is potential risk in implementation. Is this change necessary? If so, how can this change be accommodated effectively, safely? This session will cover some common elements of the risk of change - and of not changing - and suggest approaches to minimize risk as you adopt these new technologies.

Takeaways:

  1. The IT Landscape will continue to change leading to new processes, new technologies and new "standard" ways of doing IT business
  2. This changing Landscape will present security challenges where you will need to balance the "pain of same" vs the "pain of change"
 

4:35 pm - 5:00 pm

Executive Exchange

 

Think Tank

Establishing Trust Through Digital Ethics & Privacy

With 2018's major hacks and breaches, people are becoming increasingly concerned about how organizations in both the public and private sector are using their information. More importantly, there is serious alarm as these organizations that are not proactively addressing these concerns. 

Takeaways:

  1. How to learn from others' security mistakes
  2. Cover the broader topic of digital ethics and the trust of your customers and employees
  3. What steps your organization can take to establish trust

Presented by:

Georgia Mitsi, Managing Director Frontier Business/Global Head Digital Strategy, Sunovion Pharmaceuticals

 
 

5:00 pm - 5:15 pm

What's the Next Stop On the Transformation Journey?

Our Governing Board will summarize the learnings from the day and discuss the path forward for building an ongoing community of CIOs, where common issues can be addressed and success stories can be shared.

Takeaways:

  1. Building an ongoing community with your peers can be an invaluable resource for tackling the digital transformation projects ahead of you
  2. Sharing stories of success (and failures) is not reserved to a one-day CIO Summit, but should be shared on a regular basis with your peers

Presented by:

Madge Meyer, Author, Former EVP Chief Innovation Officer, State Street View details

 
 
 

5:15 pm - 6:30 pm

Summit Happy Hour